Residential Mailrooms will be closed the week of Thanksgiving, November 23rd through November 30th.
Any newly arriving packages for students remaining on campus over this break will be available to pick up at University Mail Services (UMS) which will be open 8am to 4pm Monday, November 25th through Wednesday, November 27th. UMS is closed the day of Thanksgiving and the day after (November 28th & 29th). Location of UMS
Author: Cree, Tracy
Mailbox Key – New Policy for Fall 2024
New this year! Residential Life is no longer going to provide mail keys to all Residential Students. As students have started to receive less paper mail and more packages students have had less of a need for a mail key to their mail box. Students have overwhelmingly informed Residential Life office they don’t want or need their mail key. Request a mailbox key here: Service Desk | Residential Life (uconn.edu)
University Mail Services (UMS)
Picking up at package at University Mail Services ?
Storrs campus University Mail Services (UMS) is located at the Central Warehouse (large building behind the University Fire & Police). Approach the building from the side where the loading docks are located. Proceed through the glass doors that are to the left of the loading docks and straight through to UMS.
Their hours are Monday through Friday from 8am to 4pm. Closed weekends and holidays.
Do NOT choose Next Day or “Home Delivery” Options
Companies are promising same day or next day delivery of items ordered on their websites when residents choose next day or “home delivery” options. This form of delivery will lead the company’s delivery personnel to drop your package somewhere on campus at the front door of a building. These packages are not being delivered through a legitimate mail carrier such as FEDEX, USPS, DHL or UPS and it is very likely it will lead to your parcel being lost. Make sure that you receive a tracking # from one of the following carriers FEDEX, USPS, DHL or UPS when placing an order.
Weather Closures
If the University should close due to weather related concerns, the residential mailrooms are closed as well.
Where is my package?
University Mail Services (UMS) has been working diligently to process the unprecedented amount of packages that continue to arrive daily to the University. Students will receive an email from their mailroom when a package is available for pick up. Students should expect mild delays in the delivery of their packages for the next couple of weeks.
Location of mailrooms and hours of operation are available on this website.
How to address mail/packages
Please go to https://studentmail.uconn.edu/properly-addressing-packages/ for the proper format in addressing both letter mail and packages being sent to a residential student.
Facemasks Required
Please remember that you are required to wear a facemask in all University buildings’ public spaces.