Mailrooms will close 2pm on Friday, December 12, 2025 for the Winter Break and will reopen the first day of Spring classes 2026.

Any incoming packages/mail during Winter Break will be stored off-site and will not be available for pick-up. These packages will be delivered to mailrooms the first day of Spring classes 2026 if the intended recipient has a Spring 2026 housing assignment.

Students registered with Housing Services/Res Life and remaining on campus over Winter Break will be notified when they have a package to pick up and can do so at University Mail Services (UMS) during the hours of 8:30am to 3:30pm, Monday through Friday. UMS will be closed December 25 & 26 as well as December 31, 2025 and January 1, 2026.

Residents living on-campus in the residential areas of Busby Suites, Ellsworth Hall, Garrigus Suites, Hale Hall, Husky Village, McMahon Hall, North Campus, Northwest Halls, Towers, Werth Hall and West Campus have mailboxes assigned to their rooms. Mailbox keys are available and must be requested through Residential Life (see below). 1st class mail only is distributed to students through their mailboxes. Please be aware that roommates share mailboxes.  If you seek to have 1st class mail sent to a student and wish to keep it private, utilize a tracking method which would require the item to be signed for at the mailroom’s service window and not placed in the mailbox.

Request a mailbox key: MyHousing | Campus Housing

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The areas of Alumni Halls, Buckley Hall, East Campus, Hilltop Apartments, Shippee Hall, and South Campus will receive their 1st class letter mail through their area’s parcel lockers. No mailbox key is required.

Charter Oak Apartments utilizes mailboxes with combination codes. This information is provided upon move-in when the residents receive their apartment keys.

 

Picking up at package at University Mail Services ?

Storrs campus University Mail Services (UMS) is located at the Central Warehouse (large building behind the University Fire & Police). Approach the building from the side where the loading docks are located. Proceed through the glass doors that are to the left of the loading docks and straight through to UMS.

Their hours are Monday through Friday from 8am to 4pm. Closed weekends and holidays.

 

Companies are promising same day or next day delivery of items ordered on their websites when residents choose next day or “home delivery” options.  This form of delivery will lead the company’s delivery personnel to drop your package somewhere on campus at the front door of a building. These packages are not being delivered through a legitimate mail carrier such as FEDEX, USPS, DHL or UPS and it is very likely it will lead to your parcel being lost.  Make sure that you receive a tracking # from one of the following carriers FEDEX, USPS, DHL or UPS when placing an order.

If the University should close due to weather related concerns, the residential mailrooms are closed as well.

University Mail Services (UMS) has been working diligently to process the unprecedented amount of packages that continue to arrive daily to the University. Students will receive an email from their mailroom when a package is available for pick up. Students should expect mild delays in the delivery of their packages for the next couple of weeks.

Location of mailrooms and hours of operation are available on this website.

Please go to https://studentmail.uconn.edu/properly-addressing-packages/ for the proper format in addressing both letter mail and packages being sent to a residential student.

Please remember that you are required to wear a facemask in all University buildings’ public spaces.