Current on-campus residents will receive an email from the mailroom when they have a package available for pick-up.

The following areas have a mailbox assigned to each residential room. Request your mailbox key on your My Housing app:
Busby Suites, Charter Oak Apartments, Ellsworth/Hale, Husky Village, Garrigus Suites, McMahon, North Campus, Northwest, Towers residential Area, Werth Tower and West Campus
Note: Letter mail is placed in student mailboxes as it arrives to campus. Students must regularly check their mailboxes for deliveries.

Packages over 30 pounds and/or over 24 inches in length will not be delivered to residential mailrooms. These over-sized packages may be picked up at University Mail Services (UMS) at 3 Discovery Drive during their business hours of 8:30AM to 4:00PM Monday through Friday. Emails sent to residents informing them a package is ready for pick-up will indicate where that package is located.

Packages not claimed within 7 business days of arrival will be returned to sender. Mail and packages will not be forwarded.

Mailrooms will close 2pm on Friday, December 12, 2025 for the Winter Break and will reopen the first day of Spring classes 2026.

Packages not picked up by December 12th and received at UConn before Monday, December 8th, will be returned to sender.

Any packages/mail arriving on or after December 8th addressed to Spring on-campus residents will be held off-site once the mailrooms close and unavailable until the mailrooms open the first day of Spring classes.

Students registered with Housing Services/Res Life and remaining on campus over Winter Break will be notified when they have a package to pick up and can do so at University Mail Services (UMS) during the hours of 8:30am to 3:30pm, Monday through Friday. UMS will be closed December 25 & 26 as well as December 31, 2025 and January 1, 2026.