Roommates share mailboxes. First class and standard mail is placed in mailboxes. If you seek to have mail sent to a student while keeping it private, utilize a tracking method which would require the item to be signed for at the mailroom’s service window and not placed in the mailbox.
We accept UPS, FedEx, US Postal Service (USPS), and DHL mail. We are not able to accept freight shipments at the mailrooms. If you are expecting a large item to be delivered by freight truck, please contact the Central Warehouse dock supervisor at (860) 486-6297. They have the equipment and a facility capable of handling freight deliveries.
Mailrooms are operational when classes are in session. The hours for each mailroom are posted on the doors. If inclement weather causes classes to be canceled, the mailrooms will also be closed at that time.
We are not able to accept packages that require an adult (or +21) signature.
One mailbox is assigned to each room. Residents have access to their mailbox with either a key or a combination. Mail clerks will be happy to assist residents with combinations or box numbers, but cannot hand out mail from the mailbox to residents. PLEASE memorize your combination or bring your key to access your mailbox.
We use package tracking software that sends automatic emails when a package has been logged in for you at your mailroom. The email is generated when the package is scanned at our mailroom.
Please have your UConn student ID available when picking up your packages. In order to safeguard the mail, we require the recipient of the package to pick up and sign for their own packages.
Mailrooms are not air-conditioned. Please do not mail perishable items to any residential student as we are unable to keep them in a cool location.
We provide mail services to current residents of UConn housing. If you are not a current resident in UConn housing, please do not have mail or packages sent to a residence hall address. Mail & packages will not be held or available for pickup for non-residents.
To ensure safe delivery, please request that all important mail (passports, checks, birth certificates, etc) be sent by special service mail like Certified, Insured, Express, or Registered mail. Please inform correspondents NOT to send CASH or cash equivalent items through the mail. We recommend depositing funds on your student’s HuskyBucks Many local businesses and restaurants in downtown Storrs accept HuskyBucks.
We do our best to see that each student receives their mail and packages as quickly as possible but misdirection can happen. If you find yourself in possession of mail or a package that is not intended for you, please return it immediately to the mailroom attendant. Our Student Code of Conduct requires your honesty in these matters.
Packages not claimed within 10 business days of arrival will be returned to sender. Mail and packages will not be forwarded.
Packages that clearly contain items that are prohibited per the On-Campus housing contract should not be shipped to a residence hall, apartment or suite. If a prohibited item is received by University Mail Services it will be returned to sender. The student and residence hall staff will be informed by email if this situation occurs.